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Privacy Policy

Effective Date: 18 December 2024

At Elevate & Evolve Serenity Spa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.


1. Information We Collect

We collect minimal personal information to provide our services and improve your experience:

  • Contact Form Information: When you submit a contact form, we collect your name, email address, and any additional information you choose to provide.

2. Third-Party Services

Our website integrates with third-party platforms to facilitate bookings and gift card purchases:

  • Booking Portal: When you book services, you will be directed to a secure third-party portal. Please refer to their privacy policy for information on how your data is managed.
  • Gift Card Purchases: Gift card transactions are processed through a third-party provider. Their privacy policy governs the collection and use of your data during these transactions.

We encourage you to review the privacy policies of these third-party providers to understand how your information is used.


3. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries submitted through our contact form.
  • Improve our website and services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.


4. Cookies and Analytics

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website performance and user behavior. By using our site, you consent to the use of cookies.


5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Links to External Sites

Our website may include links to external websites, such as our booking portal or gift card provider. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.


7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.


8. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Elevate Evolve Serenity Spa
Phone: +1 (780) 871-3454